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Haematology Senior Staff Nurse – Telephone Triage

Haematology Senior Staff Nurse – Telephone Triage
Location: London, Leaders in Oncology Care
Full Time 37.5hrs (12.5-hour shift pattern including nights and weekends)
Permanent
Salary: Competitive dependent on skills & experience plus shift allowance

We’re looking for an experienced Haematology Senior Staff Nurse to join our nurse led telephone triage team at Leaders in Oncology Care. Currently we are rated “Outstanding” by the CQC and are the proud recipient of the Macmillan Quality Environment Mark for our commitment to patient wellbeing and privacy. Our telephone triage team provides 24/7 access to nursing advice and care and are a vital part of the holistic service we offer, ensuring patients receive the best possible treatment - whenever they need it.

As an Haematology Triage Nurse, you’ll be part of a small team providing advice and care using the UKONS Telephone Triage Toolkit. We currently provide triage support across the HCA UK hospital network day-to-day answering calls, assessing patients and providing advice over the phone whilst also providing care for existing patients on the outpatient chemotherapy unit.

You’ll use your in-depth knowledge and expertise to identify potential emergencies and work as part of a wider multi-disciplinary team to effectively manage patients during their treatment, including caring for patients who need an intervention following a triage call. It’s a varied role, you’ll never know what each call will bring, but you can leave each day knowing you’re part of a team dedicated to supporting people through one of the most difficult periods in their lives.

At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others. 

What you’ll need: 
NMC registered Nurse
Post registration experience within Haematology setting
UKONS Systemic Anti- Cancer Treatment passport
Significant experience of administering SACT and managing the acute toxicities related to this
Clinical assessment skills
Clinical skills in venepuncture, cannulation, CVAD management and the administration of intravenous drugs.
Wide and evidence-based knowledge of systemic anti-cancer treatments, including chemotherapy, immunotherapy, radiotherapy, Bispecific Antibodies, CAR-T and complex transplant patients; with the known and lesser known side effects of these.

Desirable:
Experience of using EPIC Electronic Health Record
UKONS Acute Oncology Passport
Experience in using the UKONS telephone triage tool

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Haematology Triage Nurse at LOC you’ll be eligible for:
25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
Private Healthcare Insurance for treatment at our leading hospitals
Private pension contribution which increases with length of service
Season Ticket Loan and Cycle to Work scheme
Group Life Assurance from day one
Critical illness cover
Enhanced Maternity and Paternity pay
Corporate staff discount for all facilities including Maternity packages at The Portland
Comprehensive range of flexible health, protection and lifestyle benefits to suit you
Discounts with over 800 major retailers

Culture and values  
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.  
Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:  
Unique and Individual: We recognise and value everyone as unique and individual 

Kindness and compassion: We treat people with kindness and compassion 

Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness 

Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity 

 
Reasonable adjustments 
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. 
 
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Haematology Senior Staff Nurse – Telephone Triage

London
Permanent

Published on 27 Mar 2025

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